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Privacy Policy

Privacy Policy for ContentMatch Media Inc. App

Welcome to ContentMatch, provided by ContentMatch Media Inc. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application available on iOS and Android (the “App”). By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect:

  • Essential Personal Information: To use our App, you are required to provide an email address. This is necessary for account creation and core app functionality.
  • Optional Personal Information: We collect phone numbers and gender information to enhance user experience and provide more tailored content recommendations. Providing this information is optional and not required to use the core features of the App.
  • Usage Information: We collect information about your interaction with the App, such as device information, IP address, and usage patterns, to improve our services.

2. How We Use Your Information:

  • Core Functionality: We use your email address to create and manage your account, which is essential for using the App to connect with other creators.
  • Enhanced User Experience: If provided, we use phone numbers for account recovery and security purposes. Gender information helps us tailor content recommendations.
  • Communication: We may use your email address to communicate important updates or service-related information.
  • Improvement: We use anonymized data to analyze trends, improve our services, and enhance the user experience.

3. Data Retention and Deletion:

Upon request for account deletion, all associated data is deleted instantly from our active systems.

4. User Rights:

Users have the right to access and correct their personal information within the App. Currently, we do not provide a data export feature, but we are continuously working on improving our services.

5. Third-Party Services:

We use Apple and Google sign-on services for authentication. Please refer to their respective privacy policies for information on how they handle your data.

6. Cookies and Tracking:

We do not use cookies or any specific tracking technologies in our App. Usage data is collected based on your interactions within the App to improve our services.

7. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Data Breaches:

In the event of a data breach, we will take immediate steps to contain and control the breach. We will notify affected users within 60 days of discovering the breach.

9. Consent Management:

Users will be prompted within the App to provide consent for collecting optional information. You can manage your consent settings at any time through the App settings.

10. Automated Decision Making:

We use automated processes for joining communities within the App and for moderating user posts that clearly violate our content rules. These processes are designed to enhance user experience and maintain community standards.

11. Children’s Privacy:

Our privacy policy and App usage terms apply to all users. Users must be at least 13 years old to use the App.

12. Changes to Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be communicated through our newsletter, Discord updates, or our blog. Please review this policy periodically.

13 Payments :

For premium features and services within the App, we use the payment systems provided by Apple (for iOS users) and Google (for Android users). These platforms act as the “merchant of record” for all financial transactions in the App.

  • Payment Information: ContentMatch does not store your payment information. All payment data is collected, processed, and stored by Apple or Google, depending on your device.
  • Third-Party Payment Processors:
    • For iOS users: Payments are processed through Apple’s In-App Purchase system.
    • For Android users: Payments are processed through Google Play’s billing system.
  • Privacy Policies: We encourage you to review the privacy policies of these payment processors to understand how they handle your payment information:
  • Information We Receive: We receive information about successful transactions, including your app-specific identifier and details of your purchase. We use this information to provide you with access to premium features and maintain records of transactions.

For any payment-related issues or inquiries, please contact the respective platform’s support:

14. Contact Us:

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@contentmatch.io.

By using the ContentMatch App, you agree to the terms outlined in this Privacy Policy.